Shipping
Orders are generally packed within 24 hours and are then handed to our delivery partners on the same or next business day.
| Standard Post | Timeframe | Fee |
| Australia (standard) | Usually delivered within 7 days | FREE |
| Global (standard) | Usually delivered within 10 days | FREE |
| Express Post | Timeframe |
| Australia (express) | Usually delivered within 5 days |
| Global (express) | Usually delivered within 7 days |
| Example timeline | |
| 1. | Order made online |
| 2. | Packed by TOZA and handed to delivery partner (usually within 1 business day) |
| 3. | Email tracking link activated (within 2 days) |
| 3. | Sorted at external distribution centre (1-2 days) |
| 4. | Travels to you (Usually within 5 days in Australia, or 10 days international) |
| 5. | Delivered 🏝️ |
Note:
All timeframes above are estimates only and may change without notice. While we do everything possible to get your order out fast, once we hand it over to the deliver services (seperate companies to TOZA) it is over to them to get your order to you.
Orders, especially in Australia, are usually received fast, but as we use outside delivery services that we cannot control, we have made the above estimates intentionally long to ensure you are not disappointed.
If your order is taking long than expected there will likely be a tracking link in your order email that is activated within a a day or two after making your purchase online. If you have any questions please reach out to us via the contact form and we will look into your delivery and let you know what is happening.
